Service Offerings

At the heart of my work is the desire to help enrich our everyday service experiences and offerings in a way that contributes to a healthy and viable future. People are at the centre of my work.

The services offered focus on unearthing diverse stories, insights, ideas, and emotions that will provide you with a better understanding of the situation at hand and new ways to co-create future actions.

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01.
Insight Gathering

Focusing on uncovering a depth and breadth of insights and communicating these findings in a digestible fashion. These authentic insights are unearthed using conversational interviews and sector/organisational research, providing you with the edge you need to make sound decisions, set a clear strategic direction and see your work in a new way.

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02.
Strategic PlanninG

By facilitating conversations I help groups explore the stories, context, and contradictions that they work within and make sense of their current context. Then we co-create a strategic plan grounded in today’s reality but prepared to adapt and evolve with our ever changing world.

 
 
 
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03.
Experience Design

Using creativity, curiosity, and humility, I work on finding ways to spark and capture profound and useful information from your stakeholders about your work. These stand-alone group experiences can look like tailored public engagement sessions,  stakeholder conversations, or team visioning workshops.

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04.
Backbone Support

Teams working on addressing complex issues are diverse in their make-up and often are composed of unlikely allies. As backbone support my role is to help these teams stay connected and co-create over the lifetime of the project. This might include co-creating action plans, hosting conversations, providing coaching or project management.